Don't take our word for it, just listen to our customers!
Niklaus Pioske - 2012 GMC Denali2019-01-07
I've never liked going to a car dealer, but these guys were great. They were "car guys," so it was a great car buying experience. There was no pressure at all to buy. Brian was honest and answered all my questions. The paperwork was simple and straightforward. There was no shadiness about this dealership at all. I would recommend them to everyone. If you're into cars, this is the place to go.
Mindy Raulston - 2011 Infiniti EX352018-11-28
Great Service and so very professional... pleased with the purchase and finance---overall, this place has great things happening! Many thanks. Blessings!
Geoff Nedry - 2010 Infiniti QX562018-12-05
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely conceed that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
Sharon Peterson - 2017 RAM 35002018-09-01
We purchased a Ram truck from Jason and Stephanie yesterday and it was such a pleasant experience. They are very professional and helpful. Jason's attention to detail is amazing and they went out of their way to provide excellent service. We love the truck and it is in beautiful condition. We couldn't recommend them more highly and will certainly retu in the future!
Ben Syreen - 2014 GMC 15002019-03-07
This is a first class operation, in and out in under an hour, and we got a fair deal done.
Drew T. - 2017 Kia Sorento2017-11-25
Dear serious car shoppers, You will serve your car shopping wants/needs the best by visiting By Design Auto Group. Their vehicles are outstanding and are priced to sell themselves. The customer service and sales experience was better than any business I have visited in my 4 years living in the the state of Washington. Devin and Jason were the definitions of honest, courteous, and professional. They never came off as salesmen or selfish business employees. They treated my family and I like we were their own family members looking for a car. I never once felt pressured to buy and our experience was as friendly and informative as talking to a well respected family member, neighbor, or close friend. They set the standard for how dealerships should treat their customers. We will always be grateful for meeting these two gentlemen. My family and I drove from 2 hours away to see them after spending about 45 minutes speaking with them over the phone. We saw a 2017 Kia SUV advertised online that was unbelievably priced and in mint condition with incredibly low mileage(it was almost too good to be true!). Through our phone conversation we decided, without any pressure from the dealership, to make the trip to see the vehicle. Astonishingly, the vehicle was even BETTER than described by the pictures online. It was practically brand new and still under its original warranty. Other vehicles on their lot were equally incredible! I will never forget what they told us, paraphrasing..."These vehicles sell themselves, we are not here to pressure you to buy, we are here to help put you into the vehicle right for you." Words that stood true from the beginning of our phone conversation to the close of our deal. They took our beat-up trade in and gave us an even better deal than advertised! What more can you ask for??!! The following day Jason even called to check on us and verify we were satisfied with our purchase... you can't expect service better than that! Serious car shoppers, there is no way you can go wrong by visiting this dealership. If nothing else, they will set the bar for how your car shopping experience should be anywhere else you may decide to go. If you are not treated and feel the way these guys made my family and I feel, walk away, because the dealership you are at has nothing on the honest quality customer service and incredible vehicles at By Design Auto Group! I hope this review helps!